Balboa Bay Club

Your privacy is very important to Balboa Bay Club. To help protect your privacy, we adhere to the following guidelines.

Balboa Bay Club’s website will explicitly ask when they need information that personally identifies you or allows them to contact you (“Personal Information”). Generally, this information is requested when making reservations, registering for a site, when requesting a particular service, or when entering a sweepstakes or contest. When possible, Balboa Bay Club’s website will provide you with the means to make sure that your Personal Information is correct and current.

Balboa Bay Club’s website and its service providers use your Personal Information to operate the sites, provide services, and to inform you of new features, services, and products. Some of Balboa Bay Club’s websites may also carefully select other companies to send you information about their products or services, but are not necessary to its operation (a “Secondary Use”).

If Balboa Bay Club’s website intends to use Personal Information for a Secondary Use, Balboa Bay Resort will provide you with the ability to decline this service.

Balboa Bay Club’s website may disclose Personal Information if required to do so by law or in the good-faith belief, that such action is necessary to (a) comply with applicable law or with legal process served on Balboa Bay Club or the website; (b) protect and defend the rights or property of Balboa Bay Resort, or this site, and (c) act under exigent circumstances to protect the personal safety of users of Balboa Bay Club, Inc., the site, or the public.

If at any time you believe that Balboa Bay Club’s website has not adhered to these principles, please notify Balboa Bay Club by e-mail and we will use all commercially reasonable efforts to promptly determine and correct the problem.

You should also be aware that information and data is automatically collected through the standard operation of Balboa Bay Club’s Internet servers and through the use of “cookies.” “Cookies” are small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on Balboa Bay Club’s website.